How to

Not sure how to do something even after you look at our tutorials and help files? Post your question here, so that either the Diigo team or any knowledgeable Diigo users can pitch in to help.

Please do choose a good title, and be as specific about each question as you can, so that in time this forum will become a very helpful commonly-asked-question resource in addition to our HELP files for everyone. Thanks!

Got a feature suggestion or found a bug? Please check the right side of this page and choose “Ideas” or “Bugs” forum.

How to use diigo

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  1. Will diigo inform me that my number of highlights will exceed the 1000 limit?

    I just found out the "Total item" number is my bookmark number. As a free user I have that 1000/year highlight limit. Will Diigo inform me at the time I may exceed the limit?

    I think it would be the best, so users like me will upgrade in time and lose no data.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. How to change the logo image of a newly created group?

    Can you change the image logo of a new group?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Twitter fav saves, don't see it saving pages of favs

    I just don't get it, how am I going to see if I like it enough to buy the premium version? Am I doing something wrong?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. not allowed to join?

    hi

    when i go to:
    http://groups.diigo.com/group/Diigo_HQ

    i get
    "Sorry, you are not allowed to join this group."

    when i go to:
    http://groups.diigo.com/group/Diigo_HQ/content/new_topic

    i get a blank page.

    what's the problem?

    thanks

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I can not delete Tags I do not use anymore

    I had three tags that coverd similar bookmarks . Academi , Academia, Academy. I have them changed all into Academia. However I can not delete now Academi and Academy. They are still listed in the tag cloud and tag list and still show that there a bookmarks in . If I click itr shows there are no bookmarks. How can I delete them !!

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. website host requests a new bookmark for the user

    Allow embedding an icon to enable website users to be given an icon to automatically add a page to the bookmarks, with suggested tags. Ideally the icon self disables if the page/section key is already in the diigo users list.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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  8. Students change their passwords and then lose them.

    If a student in my class changes his/her password and then forgets the new password, is there any way to retrieve it or reset it if there is no email address connected with the student account? Only the original password displays in teacher console.

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  9. 1 vote
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  10. Will removing a group member erase his/her previous bookmarks and highlights in the group?

    One of the team members is leaving and I am wondering whether his/her previous bookmarks, highlights and comments posted to the group will be erased? Thank you!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    It won’t remove his contents.Just in comparison, it is the same with google
    groups.

  11. How can I fully delete (note just clear contents of) sticky notes in IE and in Chrome?

    OK, yes I'm a newbie, but it shouldn't be this difficult to figure out a basic function! And yes, I searched the help pages. I can create sticky notes fine in both IE (toolbar) and Chrome (extension), but I can't seem to delete one. Are they immortal?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. why are the links i submitted locked? nobody can see my posts here except me. i wanna know why?

    why are the links i submitted locked? nobody can see my posts here except me. i wanna know why?

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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. I have the Chrome Extension and would like to know how to combine 2 notes. I can't seem to find the answer herewith; can you please help?

    I have the Chrome Extension and would like to know how to combine 2 notes. Can you please provide me with some direction?

    Thank you so very much for your WONDERFUL product!
    -JR

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  17. How do I refresh the quick links in IE

    What is the logic behind refreshing the quick links in IE. It seems to take a very long time for them to show up.

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  18. Google Sites integration

    Hi, I am writing a script for Google Sites to get the list of Diigo bookmarks, to be filtered and displayed on a pages. I am using this command to get data from Diigo:

    var response = UrlFetchApp.fetch("https://secure.diigo.com/api/v2/bookmarks?key=my_key&user=Sensorica Group&count=10");

    My user name is Sensorica Group
    Here I replaced the real key by my_key

    When I send this I get the 401
    error ?!

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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  20. 1 vote
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