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  1. The chrome extension takes forever to load recommended tags

    The chrome extension takes forever to load recommended tags . It never loads recommended tags.. Using chrome 10 and diigo web highlighter v1.6.3.2 . When logging in to the Diigo site the bookmarks doesnt appear in the list as well.

    52 votes
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    22 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    It works quite fine for me. The problem cannot be reproduced.
    1) How long the problem persists?
    2)can you save bookmark even though recommend tags loads all the time?
    2) Can you please try it on computer in different network connection?
    3) Can it be OK on different browser,such as ff with the same computer?

  2. Sign in to diigolet not working

    When I try to use the diigolet to bookmark a page, it asks me to sign in. I click sign in and am brought to the sign in page. I enter my credentials, hit submit, and am redirected to the page I am trying to bookmark. Opening the diigolet again, it asks me again to sign in. Very frustrating. I also tried going to diigo.com to sign in there and then use the diigolet, but no dice.

    52 votes
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    32 comments  ·  Diigolet bug  ·  Flag idea as inappropriate…  ·  Admin →
  3. My lists and groups are not showing in drop down menus in Firefox

    When bookmarking, neither my lists or groups are not appearing in the drop down menus

    46 votes
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    16 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    1) first of all, sign out and sign in again
    2) If you use firefox, please click diigo icon and then select “refresh toolbar data” from the drop down menu.
    If you use chrome, please click “tag” on the latest version and the classic bookmark window appear. Secondly,choose “refresh” from the drop down menu of list or group.

  4. Long URL (more than 255 chars) truncated

    Bookmarking an URL longer than 255 characters truncates the URL at 255 characters. The bookmark is then not accessible. Tested with Diigolet, Firefox Extension and Chrome Extension. The problem is apparently in Diigo itself storing only the 255 first chars of an URL.

    44 votes
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    6 comments  ·  Diigolet bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. Read Later Fast: "Authorized failure" keeps occurring

    I have to sign out/sign back in to get sync working across multiple machines (one is in a corporate network, which I think may be part of the issue)

    36 votes
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    11 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    “Authorized failure” keeps occurring only on two circumstances, one is that you log in wrong credentials. Another is the account you logged in your read later fast doesn’t match with your diigo account in your diigo library under the same browser . Please check your situation for accuracy.The problem should be solved when you log out.
    @quick_blue, can you visit www.diigo.com normally?

  6. "no items tagged [name of tag]..."

    I just imported 451 bookmarks and tagged them all. Now, when I click on the tag, I get "no items tagged [name of tag]..."

    32 votes
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    6 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    Can you please tell me where do you import your bookmarks and give us some tags as example?

  7. Chrome Extension stopped working properly??

    It used to be lightning fast - never had a problem before??? - now very often nothing happens when i click bookmark (doesn't get a red bookmark icon+doesn't show up in library), recommended tags doesn't load, sometimes a page bookmarked several minutes ago suddently shows up in my library... Tried Diigolet bookmarklet=>same problems

    I'm getting a bad feeling about this...

    Using Chrome Extension 21.0.1180.83 m

    25 votes
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    3 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    Are things all well now? We are making some improvements on our servers.It will be fine soon.

  8. Unable to install web highlighter, ipad

    Followed instructions, but bookmark doesn't work. After installing the web highlighter as a bookmark and editing the URL as per instructions, clicking the icon on the bookmarks bar does nothing.

    23 votes
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    24 comments  ·  Diigolet bug  ·  Flag idea as inappropriate…  ·  Admin →
  9. Auto Blog Post Seems to have stopped working got two website and one job for each website.

    Auto Blog Post Seems to have stopped working got two website and one job for each website.

    Both sites do not get job even through worked before.

    20 votes
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    6 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
  10. Read Later Fast Chrome extension disappeared.

    What happened to Read Later Fast Chrome extension? I can't find it in the Chrome Store.

    19 votes
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    1 comment  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    We are dealing with this issue. It will be available soon.

  11. Diigo Toolbar FireFox Extension Does Not Pre-Populate Fields When Bookmark Has Already Been Saved

    There are sites I'm sometimes unsure on whether I've got them saved to bookmarks, so I'll right-click & select "Bookmark this Page to Diigo" to check & see if I've got it saved (was having problems with Search function at time), only to have it pull up as an 'empty' (meaning there were no notes, tags, anything saved in the proper fields) bookmark, which means I haven't saved it. Imagine my surprise, upon research to find that my bookmark didn't save for the current date, and upon further research through backed-up bookmarks to find that I had it saved several…

    19 votes
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    6 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  12. dialog does not show up in latest chrome dev

    Hi, I'm using Chrome 18.0.1003.1 dev. I found that when I click the diigo extension button, the dialog will not show up on any page. My browser just got updated and can this be a compatibility issue?

    19 votes
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    7 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  13. 18 votes
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    0 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. Duplicate email alerts for our group

    Several members in our group ( https://groups.diigo.com/group/icts-and-pedagogy) are reporting receiving duplicate alerts, myself included.

    17 votes
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    4 comments  ·  Group bug  ·  Flag idea as inappropriate…  ·  Admin →
  15. 17 votes
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    11 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  16. Diigo.com not syncing with Google chrome & Android app

    Diigo.com isn't syncing with Google chrome & Android app. Diigo.com is showing 7 notes that I deleted on the Chrome App. Also the Android app only shows 20 of my most recent notes, I have another 40 that I am unable to view from my Android app.

    17 votes
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    5 comments  ·  Android app bug  ·  Flag idea as inappropriate…  ·  Admin →
  17. 16 votes
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    2 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  18. Diigo Web - Tag Search Bug

    Searching for a bookmark via tag input on the following pages:

    Diigo Library: http://www.diigo.com/user/[username]?type=all

    Diigo Tags: http://www.diigo.com/cloud/[username]?sort=1

    Renders no output despite the existence of a the searched tag.

    Please view this video for a visual representation of this bug: http://www.screencast.com/t/8qbi2IYT

    NOTE:
    In the process of creating this Bug Report, I notice there has been many similar issues reported but have been marked as completed.

    http://feedback.diigo.com/forums/76543-bugs/suggestions/1391151-tag-filter-not-working-in-tool-bar-and-in-website-?ref=title

    http://feedback.diigo.com/forums/76543-bugs/suggestions/1353849-indexing-works-but-not-search-on-bookmarks-before?ref=title

    http://feedback.diigo.com/forums/76543-bugs/suggestions/1333665-unable-to-search-for-bookmarks-by-tag?ref=title

    So here I am re-issuing this bug in hopes that it will get fixed permanently.

    16 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Diigolet now over-eager on Firefox

    Beginning around 2/5/13, the instant I hit the Diigolet button it creates a bookmark, not waiting for "Save Bookmark," and not correctly indicating whether I had already bookmarked a page -- it is always shown as red for saved now. It is also now automatically making the bookmark private.

    16 votes
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    2 comments  ·  Diigolet bug  ·  Flag idea as inappropriate…  ·  Admin →
  20. rss-feeds: problem with tags having two words eg "interactive whiteboards"

    From our account(s) we would like to utilize an number of rss-feeds that we process and integrate into our own website (as the linkrolls does not do the job for us - and they don't work for lists).

    However the feeds' tags say 1) "interactive+whiteboards" instead of 2) "interaktive%20whiteboards".

    The latter should make the correct search in the user directory while the first result in "no results".

    16 votes
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    1 comment  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
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