15 comments

• Ryan Adams commented  ·  May 29, 2013 3:38 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Just got the same probelm, Lost about a day and a half's research for my project due by the end of the week, No genuine fix on the forums, Thanks a damn lot!

• bgoodr commented  ·  March 16, 2013 9:15 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  @sandy_diigo: I see "For other users, please provide screencast like Juha Lassila ". Please send infoon how to do that that is not Microsoft Windows specific.

• Rice Yeh commented  ·  August 29, 2012 10:50 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  When I first met this problem, I though that it might be because I have not paid for formal users. Then I paid for one month of membership but unfortunately the problem still not gone. For such unstable highlight function, it is hard for people to pay for it.

• AdminSandy_diigo (Admin, Diigo ) commented  ·  June 27, 2012 3:17 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  @Juha Lassila
  Thanks for your inputs! I adopt nearly the same steps as you on the same page, it works fine for me.
  FYI,http://screencast-o-matic.com/watch/cl1t66HSs
  a. I go to a page in wikipedia
  b. I highlight a couple of words including an image
  c. I can see that the bookmark arrives in my Diigo sidebar
  d. I close the tab that had the annotated wikipedia page
  e. I reopen the wikipedia page: the annotation does show up
  f. I go to my library,the annotation also shows up there
  For other users, please provide screencast like Juha Lassila
  We appreciate your posts.

• Exitto Assets commented  ·  May 10, 2012 2:54 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  @sandy_diigo I am experiencing a similar problem....

  Could you check this example http://diigo.com/0qiih

  There is any solution pointed out

• Hector R. Barrera commented  ·  March 28, 2012 9:50 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Same thing here. I have bookmarks in my Diigo account that show it has sticky notes, when I opened the link it has nothing.

  Here is the supposed link with sticky notes etc. http://diigo.com/0oq3f

• Mike Blyth commented  ·  January 23, 2012 2:51 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  As someone shopping for which service to actually pay for, it's rather disconcerting to see possibly major bugs like this not being even commented on by the developers! Or has it been fixed?

• vgabow commented  ·  November 22, 2011 9:37 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Diigo, you need to fix this problem! Why aren't you working on this? At least post here so we know you're trying!

• Filius Fob commented  ·  November 11, 2011 5:57 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I've also lost most highlights and all annotations in a half-digested page that I returned to later to finish off, also through Chrome.

  Software relies on being sufficiently stable that the user can trust that his work won't disappear. While I still like the idea of diigo, I've lost confidience in its stability so that I'm reluctant to invest more work in to it. I certainly won't invest money in a plan now.

  Also, the forums seem a little overly geared towards feature requests rather than answering usage/bug questions. Is my issue a bug? Or have I misused diigo? I can't tell from the way the forums are organised.

  Disappointing that diigo admin has not posted here on this issue in 9 months.

• roelfrenkema commented  ·  September 3, 2011 4:02 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  In chrome and chromium diigo is not consistently marking highlights and when it does only the first occurance in a page is marked. Utterly useless this way.

• Renea Mannington commented  ·  June 4, 2011 9:59 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I'm having this same problem as well, and it's really frustrating as that's one of the main features (as well as sticky notes) for me using Diigo. I also am finding some of sticky notes not even come up for me to use. I use firefox browers (4.0 I think, but maybe 3.6)

• Juha Lassila commented  ·  April 10, 2011 2:13 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Any news on this bug?

• Juha Lassila commented  ·  March 15, 2011 8:19 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Here's a screencast: http://www.screencast-o-matic.com/watch/cXeo292GH

• Juha Lassila commented  ·  March 15, 2011 7:42 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I'm also experiencing sth like this

  a. I go to a page in wikipedia
  b. I highlight a couple of words
  c. I can see that the bookmark arrives in my Diigo sidebar
  d. I close the tab that had the annotated wikipedia page
  e. I reopen the wikipedia page: the annotation doesn't show up
  f. I bookmark the page again (and save it to a group) and voila: the annotation shows up.
  If I remember the toolbar got updated recently. tried to reinstall the tb. no luck.

  firefox v.3.6.15
  diigo toolbar 5.1.0.23

• Sandy_diigo commented  ·  February 22, 2011 12:45 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  It is a weird issue and no one has ever reported this kind of problem.
  Can you please send some screenshots to info@diigo.com so that we
  can handle it ASAP?