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  1. crash on launch

    Quick Note crashes on launch, after update, after reinstall, after reboot, after 1 month... still crashes on 10.6.8.

    Crash log: https://docs.google.com/document/d/1YwV_Tk3oRV7W14eIlefjhGLCpFLlDhoVr_veCrWnRyo/edit?hl=en_US

    10 votes
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    5 comments  ·  Quick Note for Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error message today-"Diigo: server is unavailable. Try again later."

    All day today (3/25/2012) I've received a server error message when trying to bookmark to a group and/or highlight text. This morning, after 2-3 tries it would finally save, but now this afternoon nothing but the error message.

    10 votes
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    3 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    We have ordered new servers and moved some data to these servers.It will become stable soon.

  3. "add to list" menu should pre-populate, but doesn't.

    1) bookmark and add to list.
    2) click bookmark again.
    List menu should be set to your previous choice, but isn't. You have to set it every time.

    10 votes
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    1 comment  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't bookmark on some website

    Using the Diigo Web Highlighter (v1.6.3.5) Chrome 11.0.696.71 mac. I'm unable to bookmark some website. When I click ''bookmark'' The windows appears less than a second and dissapear imediately... Tried with website : http://www.videoessentials.com/index.php

    10 votes
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    4 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bookmark Star

    After installing Diigo and when you click on the Bookmark Star the "Remove Bookmark" text disappears from the button. I have tested this on a clean profile.

    10 votes
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    4 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  6. Chrome extension button not working

    Trying to bookmark any page, http://blog.diigo.com/ for example, does not work. I uninstalled the extension and tried again, and I also tried in a blank profile.

    9 votes
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    8 comments  ·  Chrome Extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  7. Diigolet - Dreamwidth compatibility?

    Dreamwidth.org users can't get the Diigolet to load. This doesn't happen on the home page, but on all other pages, it just says Loading Diigolet... and never loads.

    Many other users have this problem as well, is there any way you can work with them to fix compatibility?

    9 votes
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    planned  ·  3 comments  ·  Diigolet bug  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cannot change my profile picture

    Noticed yesterday and getting this error on picture tab:

    Sorry for the Inconvenience

    Our server is temporarily unavailable. Please e-mail support@Diigo.com to let us know about the problem.* Thanks. We will have things running smoothly again as quickly as we can, so please try again later.

    We are avid Diigo users ourselves, and chances are we already know about this issue, but in case it is a very recent one, notifying us may help us respond just that little bit more swiftly. Thanks again for your help.

    9 votes
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    3 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    Having tested just now,the problem can not be reproduced.

  9. Paying with Paypal doesn't work from Germany

    When i try to pay the premium option via Paypal i get the following message.

    Wir können Ihre Anfrage zurzeit leider nicht verarbeiten. Kehren Sie zu Diigo, Inc. zurück, und wählen Sie eine andere Option aus.

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    Unfortunately,the problem lies with paypal itself.You can use credit card.

  10. The "Tags" textfield height is too low in the Add a Bookmark to Diigo

    I use FF 44 under Fedora 23, but I guess this is a generic bug.

    The Tags textfield height is lower than the other textfields in the Add a Bookmark to Diigo window which cause that the entered tags are not readable.

    9 votes
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    4 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  11. Syncing problem!!!

    As the title, after edit on my Diigo Android app, always CAN'T syncing these update to Diigo server! On my Chrome-extension, Quick Note, or even on Diigo.com, still remain the OLD data!
    (But, there's no problem at all when I edit on PC and syncing to Android device.)

    Please kindly help me to fix this weird problem, thx a lot!

    9 votes
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    0 comments  ·  Android app bug  ·  Flag idea as inappropriate…  ·  Admin →
  12. Must add bookmark twice

    In order to add a bookmark, I must hit Ctrl-Alt-D twice. The first time, the window only includes the title bar. The second time the entire Add Bookmark window appears.

    8 votes
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    2 comments  ·  Firefox extension bug  ·  Flag idea as inappropriate…  ·  Admin →
  13. 8 votes
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    1 comment  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. 8 votes
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    3 comments  ·  iPhone app bug  ·  Flag idea as inappropriate…  ·  Admin →
  15. I just got a message saying I wasn't a member of a group I created and moderate! My group members are getting the same message.

    In my Groups page it indicates that I am not a member of any groups. Other members are also seeing this message.

    8 votes
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    0 comments  ·  Group bug  ·  Flag idea as inappropriate…  ·  Admin →
  16. Editing a note reformats its tags

    When I edit a note, its tags are reformatted: the quotes disappear from around two-word tags and commas are inserted as delimiters. This messes up the two-word tags, which are then saved as two separate tags (eg, a tag called "web design" is transformed into two tags "web" and "design").

    8 votes
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    4 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wildcard search does not work

    I added the url "http://www.mycsharp.de"; to my account. After that, I tried to search for it, using the web-based search-page.
    My search-query looked like this "cshar*" - but unfortunately I get no results.
    This might be a critical error, cause without getting the correct results, diigo is useless.

    8 votes
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    3 comments  ·  Website bug  ·  Flag idea as inappropriate…  ·  Admin →
  18. Today when I click on a tag I just get an Internal 500 Server error. Ideas?

    Today when I click on a tag I just get an Internal 500 Server error. Ideas?

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. group not showing in "My Groups" anymore

    the group i used to be in is suddenly missing from "My Groups" in webpage and toolbar. But if i search the group name, diigo would suggest "My Groups That Matched XXX" and it shows the group that i'm in! The same thing happened to my friend sharing the same group. We are also unable to share bookmark to that group (because it's not included in "My Groups" anymore).

    8 votes
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    4 comments  ·  Group bug  ·  Flag idea as inappropriate…  ·  Admin →
    Sandy_diigoSandy_diigo responded

    Sorry for any inconvenience you met with. We have fixed this bug.

  20. 8 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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